SCE Customer Websites and Numbers

Outage Information

Report Electrical Hazards


Business Customer Division

Assistance with an emergency situation or obtain current power outage information: 855-683-9067

[email protected]

Report a Downed Line



Customers can submit a claim by visiting

Please email [email protected] or call 800-655-4555.

Report Outages/Outage Questions


Low Income and Energy Efficiency Programs

Medical Baseline Customers

Customers with a documented medical condition requiring electricity-powered life support equipment

Discounts on Electric Rates

Assistance for low-income households:

  • California Alternate Rates for Energy (CARE). Customers can qualify if they or their household participants in at least one of the eligible public assistance programs listed on
  • Family Electric Rare Assistance (FERA). Customers can qualify if they meet income guideline qualifications listed on the


Energy Savings Assistance

Income-qualified customers

Energy Efficiency

Energy savings programs, rate assistance, rebates, and incentives

Energy Assistance Fund

Assistance for customers facing financial hardship

In Your Neighborhood

Here’s what to expect when SCE crews arrive in your neighborhood, including how to identify an unauthorized SCE electrical crew: